In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, the details of our Grievance Officer are below.
Name: Karan Malhotra
Designation: Proprietor & Grievance Officer
Email: info@urbanbazaar.in
Address: 10th Floor, Shivalik Shilp, Iskcon Cross Road, Ahmedabad, Gujarat 380015, India
Please include your order number and a short description of the issue. We acknowledge every complaint within 48 hours and resolve it within one month of receipt.